quality awards

Mental Health Friendly Business Award

This award recognizes the contribution of local businesses who serves as champions of respect, equality, and mental health for all.

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It recognizes businesses that are friendly and welcoming to all customers, who make an effort to be supportive of CMHA staff and or clients/families, provide an atmosphere that is safe and inclusive to everyone, demonstrate a willingness to provide fair services to CMHA clients/families and go the extra mile to make CMHA clients feel welcome, supported and safe.

This kickboxing gym business provided a one-and-a-half window weekly in which CMHA clients of Community Connections could drop in to do their 30-minute workout for free, with equipment provided, and personalized coaching. They were inclusive of anybody who wanted to sign up. They provided inspirational fitness routines and incredible coaching to help clients be motivated.

9Round Fitness receiving their award

9 Round Fitness, Thornhill/Bathurst Location

Maggie receiving her award

Maggie Fullerton

Contribution to Quality Award

This award recognizes employees who introduce new ideas, services or practices to improve the quality of service, financial management, human resource management, administration, or overall functioning of CMHA.

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Maggie has been involved in bringing new programming to the Home First Community Support team, such as a peer support group and a meal program that evolved into a housing hub. She has spent a lot of time and energy on initiatives helping our participants with food security. This employee always goes above and beyond while working to deliver the best services possible. Maggie works really hard on the peer support components as well, and I find it impressive that she coordinates so much with regards to food security in addition to this.

Volunteer Living our Team Values Award

This award recognizes and rewards individuals who actively and consistently demonstrate our team values of respect, trust, communication and teamwork.

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Abbey consistently demonstrates our CMHA (team) values of Teamwork. Respect, Communication and Trust. Time and time again, Abbey supports the goals and growth of the Support for Depression and Family Caregiver Education/Support Groups through her commitment to provide an excellent work ethic to support our department and facilitator team.

Abbey with her award

Abbey Dunning

Michelle Hermans Receiving her Award

Michelle Hermans

Outstanding Service Award

This award recognizes and rewards staff who have gone above and beyond their job description to support the mission of CMHA.

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Michelle is a champion for the MOBYSS program, providing exceptional work while navigating through a range of clinic locations. She has shown her adaptability to serving a huge range of complex client issues. She takes the time to consult with other health professionals to gather other medical opinions or feedback and is committed to staying up-to-date on the latest training opportunities and tools.

Volunteer Outstanding Service Award

This award recognizes and rewards volunteers who have gone above and beyond to support the mission of CMHA.

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When we came up with the idea to open the New Markham Family Support group starting in January of 2020, Jason came forward to support this group with me. He addressed the issues for the capacity the office could hold and came up with some creative ideas with regards to reorganizing the room. As issues arose, he came up with out of the box strategies in a positive manner. We had 13-15 people with repeats every group. Family members were also asking for Jason the police office each group. His presence has brought the program to another level.

Jason receiving award

Jason Viegas

Contribution to Client or Staff Safety Award

This award recognizes and rewards employees who introduce new ideas, services or practices to avoid prevent or correct adverse outcomes which may result from the delivery of service or that improve safety.

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Jasmin is the co-chair for the Markham location Health and Safety Committee. She gives location health and safety tours to new staff and views her workplace through a health and safety lens. She often brings forward concerns about health and safety for both the staff and clients. If something is not being addressed Jasmin will make sure it is brought forward and discussed.

Jasmin Receiving Her Award

Jasmin Manuel-Beltran

Mohammed Receiving His Award

Mohammed Shaik

Team Values Award

This award recognizes and rewards employees who actively and consistently demonstrate our team values of respect, trust, communication and teamwork.

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Mohammed is in my mind, a Super Hero. He has welcomed a new addition to his family recently and at the same time he continues to go out of his way in superior customer service his team workers. On more than one occasion answering Help Desk tickets - within record time. These were computer problems that were confusing and frustrating to me - and holding up work progress when working from home. He flew into action with patience, carefully listening to the issues, understanding them and then problem solving ...with success. Mohammed is a strong communicator, checks in periodically and is a true team player! He is more than a superhero - he is a strong human being who shows strength.

Cultural Competency Award

The purpose of this award is to recognize and reward employees who exemplify the spirit of cultural competence by taking positive action every day, embracing, respecting and celebrating the diversity of both the CMHA team and the communities we serve.

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Ji Shao Dong was a part of presenting at our Internal Conference last year about what cultural competency looks like in BounceBack. Because of his openness to learning about cultures, and in sharing about his own culture he has contributed to deeper learning for everyone. Since that presentation, the 20 BounceBack workbooks have been officially translated and printed in Chinese, something Ji Shao Dong was a part of making happen. In terms of outreach, Ji Shao Dong has thought outside the box of how to reach the Chinese population through common social media apps utilized by Chinese speaking individuals. He has promoted BounceBack in his personal circle and continues to do so in the Chinese community in the Greater Toronto Area.

Sheldon Receiving His Award

Ji ShaoDong (Sheldon)

Volunteer Cultural Competency Award

The purpose of this award is to recognize and reward volunteers who exemplify the spirit of cultural competence by taking positive action every day, embracing, respecting and celebrating the diversity of both the CMHA team and the communities we serve.

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Bill is mindful and listens effectively to our members and volunteers, in order to connect on a cultural level. He helps to educate new members on the team about different cultures, including triggers that might impact their ability to successfully receive mental health services.

Bill receiving his award

Bill Ayotte

Principles of Care

Delivering programs & services that focus on recovering, supporting and strengthening.

Give Back

Create transformational change in the lives of many throughout our community – it’s easy.