Skip links

Client Safety

Client Safety

Here at the Canadian Mental Health Association, York Region and South Simcoe (CMHA-YRSS), we are committed to your safety. Check out some of our protocols and safety tips below.

Keeping Healthy Guidelines

Wash Your Hands Often

Soap and water is the best way. If you cannot always do that, use hand sanitizer. We keep hand sanitizer in all reception areas.

Wash Your Hands Before and After:

•Handling food or medication
•Coughing or sneezing
•Using the washroom

If you cough or sneeze, use a tissue or the inside of your sleeved arm.

If you have a fever or a serious cough, rebook your appointment

Or, you may be able to have your meeting over the telephone.

Medication Safety

Medications are used to manage conditions, relieve symptoms and treat diseases. They are generally safe when used as prescribed or as directed on the label, but there are risks in taking any medicine. Practicing good medication safety habits is an easy and effective way to properly administer and use medications without harm.

Get Medication Tips Here

Home Safety Checklist

As part of our commitment to your safety we have prepared this checklist for your use. Please review any concerns with a CMHA staff member. 

Accessing the Home Safety Checklist

Workplace Violence Prevention Program

Another way to keep everyone safe and healthy is to treat each other kindly. Our Workplace Violence Prevention Program helps us to remember that not only our actions, but also our words, can cause harm. If any visitor causes harm, or threatens to cause harm, they will be asked to leave the building. 

Return to top of page