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Home First Community Support Program (16+)

Home First Community Support Program (16+)

The Home First Community Support Team provides services and supports for those who are precariously housed in York Region and South Simcoe and includes the following programs:

  • Housing First
  • Supports Within Housing
  • Home Now
  • Mental Health Support Specialists
  • Housing Hub: drop-by 1:1 support from our Mental Health Support Specialists for individuals (first come, first served) with a Mental Health Support Specialist and a take-and-go meal. Mondays from 9 a.m. to noon.

You can register at the front door for an available in-person time to meet and be connected at our Aurora location (entrance available off the back of Temperance Street).

Who is This Program Intended For?

  • Those 16 years of age or above
  • Individuals experiencing chronic homelessness and/or mental health challenges
  • Individuals and families that are homeless and in need of a rental subsidy to maintain a safe and affordable living environment
  • Individuals and families in shelters who are in need of connection to mental health services

Contact Us to Register for Support

We encourage individuals to access both of these referral pathways to get on waitlists or access appropriate and available services.

Access York
Hours of operation: Monday to Friday: 8:30 a.m. to 4:30 p.m.
Phone:  1.877.464.9675
TTY: 1.866.512.6228 (for deaf and hard of hearing)


Streamlined Access
Individuals that identify as experiencing mental health and/or substance use challenges and homelessness can call 1.844.660.6602 or visit York Support’s website.

Chronic homelessness refers to individuals who are currently experiencing homelessness AND who meet at least one of the following criteria:

  • They have a total of at least 6 months (180 days) of homelessness over the past year
  • They have recurrent experiences of homelessness over the past 3 years, with a cumulative duration of at least 18 months (546 days)

Note: There are a number of criteria which must be met to determine eligibility for the services offered by this program.

The Home First Community Support Program Offers

  • Access to a housing specialist to support you in connecting with potential landlords to secure safe and affordable housing
  • Access to a Case Manager to work 1:1 on recovery-focused goals
  • Access to a Housing Specialist to work with you and your landlord to maintain your housing once housed
  • Access to a rent supplement
  • Connection to a multi-disciplinary team approach to care
  • Mental Health Support Specialists provide outreach to individuals residing in shelters, transitional sites and rough sleeping through 1:1 connections
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